Legal

Privacy Policy

Last updated: February 27, 2026  |  Effective Date: February 27, 2026

Summary: ElevateLocal AI collects only the information necessary to provide our services. We do not sell your personal data. We use industry-standard security practices to protect your information. You have the right to access, correct, or delete your data at any time.

1. Overview

ElevateLocal AI ("Company," "we," "us," or "our") operates the website elevatelocalai.com and provides AI-powered digital marketing services to small and local businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this policy, please do not access our website or use our services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

  • Fill out a contact form or request a free audit
  • Subscribe to our email newsletter
  • Sign up for or use our services
  • Communicate with us by email, phone, or other means

This information may include your name, email address, phone number, business name, industry, and any other information you choose to provide.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website or search query
  • Date and time of your visit

2.3 Information from Third Parties

We may receive information about you from third-party sources such as social media platforms (if you interact with our social media accounts) and analytics providers.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our services
  • Respond to your inquiries and fulfill your requests
  • Send you marketing communications (with your consent, and you may opt out at any time)
  • Send service-related communications, such as invoices and account updates
  • Analyze website usage to improve user experience
  • Comply with legal obligations
  • Protect against fraud and unauthorized use

We will not use your personal information for purposes incompatible with those described in this policy without your prior consent.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service providers: We share information with trusted third-party vendors who assist us in operating our website and providing our services (e.g., email service providers, payment processors, analytics platforms). These vendors are contractually obligated to protect your information.
  • Legal requirements: We may disclose your information if required by law, court order, or governmental authority.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With your consent: We may share your information for any other purpose with your explicit consent.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

Types of Cookies We Use

  • Essential cookies: Necessary for the website to function properly. These cannot be disabled.
  • Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics, Umami).
  • Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. Most browsers allow you to refuse cookies or delete existing cookies.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for data transmitted to and from our website
  • Secure, access-controlled storage systems
  • Regular security assessments and updates
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to certain exceptions.
  • Portability: Request a machine-readable copy of your personal data.
  • Opt-out of marketing: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.
  • Restriction: Request that we restrict the processing of your information in certain circumstances.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Client data related to active service subscriptions is retained for the duration of the subscription plus 3 years. Contact form submissions and newsletter subscriptions are retained until you request deletion or unsubscribe.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

ElevateLocal AI

Columbus, Ohio

Email: [email protected]

Phone: (614) 555-0192