Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and ElevateLocal AI ("Company," "we," "us," or "our"), governing your access to and use of our website at elevatelocalai.com and our digital marketing services.

By accessing our website, submitting a contact form, or subscribing to any of our services, you confirm that you are at least 18 years of age, have the legal authority to enter into this agreement, and agree to be bound by these Terms and our Privacy Policy.

2. Description of Services

ElevateLocal AI provides AI-powered, human-curated digital marketing services to small and local businesses, including but not limited to:

• SEO-optimized blog post and content creation
• Social media content creation and management
• Email marketing campaign design and execution
• Website SEO audits and optimization
• Analytics reporting and performance analysis
• Digital marketing strategy and consulting

The specific services included in your subscription are determined by the plan you select at the time of purchase. We reserve the right to modify, suspend, or discontinue any service with reasonable notice to active subscribers.

3. Subscriptions & Billing

3.1 Subscription Plans

We offer three monthly subscription plans: Starter ($299/month), Growth ($599/month), and Premium ($999/month). Plan details, including deliverables and features, are described on our Pricing page and are subject to change with 30 days' notice to active subscribers.

3.2 Billing Cycle

Subscriptions are billed monthly on the anniversary of your start date. All fees are due in advance. We accept major credit cards and ACH bank transfers.

3.3 Price Changes

We reserve the right to modify our pricing at any time. We will provide at least 30 days' written notice of any price increases to active subscribers. Your continued use of the service after the price change takes effect constitutes your agreement to pay the modified price.

3.4 Late Payments

If payment is not received within 10 days of the due date, we reserve the right to suspend service delivery until payment is received. Accounts more than 30 days past due may be terminated.

4. Refund Policy

We want you to be satisfied with our services. Our refund policy is as follows:

• First-month satisfaction guarantee: If you are not satisfied with our services during your first month, contact us within 30 days of your start date for a full refund of your first month's subscription fee.
• Subsequent months: After the first month, subscription fees are non-refundable. You may cancel at any time to prevent future charges.
• Setup fees: There are no setup fees. Your first month's subscription fee covers the onboarding process.
• Unused deliverables: Unused deliverables from a given month do not roll over to the next month and are not eligible for refund.

To request a refund, contact us at [email protected] within the applicable period.

5. Cancellation

You may cancel your subscription at any time by providing 30 days' written notice to [email protected]. Your subscription will remain active until the end of the current billing period.

Upon cancellation, we will provide you with all content, reports and assets created during your subscription in a standard digital format within 14 business days.

We reserve the right to terminate your subscription immediately if you violate these Terms, fail to make timely payment, or engage in conduct that is harmful to our business or other clients.

6. Content Ownership & Intellectual Property

6.1 Deliverables

Upon full payment of all applicable fees, you own all content deliverables created specifically for your business under your subscription, including blog posts, social media content, and email copy. This ownership transfers to you upon payment.

6.2 Our Proprietary Materials

Our website, brand, methodologies, templates, processes and tools remain the exclusive property of ElevateLocal AI. You may not reproduce, distribute, or create derivative works from our proprietary materials without our express written consent.

6.3 Your Content

You retain ownership of all content, materials and information you provide to us. By providing such materials, you grant us a limited license to use them solely for the purpose of providing our services to you.

7. Acceptable Use

You agree not to use our services to:

• Promote illegal activities, products or services
• Create content that is defamatory, harassing, or discriminatory
• Violate any applicable laws or regulations
• Infringe on the intellectual property rights of others
• Distribute spam or unsolicited commercial communications
• Engage in deceptive marketing practices

We reserve the right to refuse service to any client whose business or requested content violates these standards.

8. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or that any specific results will be achieved.

Digital marketing results depend on many factors outside our control, including search engine algorithm changes, market conditions, and competitive landscape. We make no guarantees regarding specific rankings, traffic levels, or revenue outcomes.

9. Limitation of Liability

To the maximum extent permitted by applicable law, ElevateLocal AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.

Our total liability to you for any claim arising from or related to our services shall not exceed the total amount paid by you to us in the three months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless ElevateLocal AI and its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from your use of our services, your violation of these Terms, or your violation of any third-party rights.

11. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall be resolved through binding arbitration in Columbus, Ohio, except that either party may seek injunctive relief in a court of competent jurisdiction.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify active subscribers of material changes via email at least 30 days before the changes take effect. Your continued use of our services after the effective date of any changes constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact us: